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MARKETING

In order to continue receiving workers' compensation benefits, a claimant must make a reasonable effort to market his remaining capacity to work. Herbert Brothers v. Jenkins, 14 Va. App. 715, 717, 419 S.E.2d 283, 284 (1992); National Linen Service v. McGuinn, 8 Va. App. 267, 269, 380 S.E.2d 31, 33 (1989). In determining a claimant's "reasonable efforts," the commission may consider his voluntary removal from the job market. McGuinn, 8 Va. App. at 272 n.5, 380 S.E.2d at 34 n.5.

"In order to continue to receive benefits under the Workers' Compensation Act, a claimant who has been injured in a job-related accident must market [her] remaining capacity to work." Herbert Bros. v. Jenkins, 14 Va. App. 715, 717, 419 S.E.2d 283, 284 (1992).

"What constitutes a reasonable marketing effort depends upon the facts and circumstances of each case." Greif Companies v. Sipe, 16 Va. App. 709, 715, 434 S.E.2d 314, 318 (1993). In deciding whether a partially disabled employee has made reasonable good-faith efforts to find suitable employment commensurate with [her] abilities, the commission should consider such factors as: (1) the nature and extent of employee's disability; (2) the employee's training, age, experience, and education; (3) the nature and extent of employee's job search; (4) the employee's intent in conducting [her] job search; (5) the availability of jobs in the area suitable for the employee, considering [her] disability; and (6) any other matter affecting employee's capacity to find suitable employment. National Linen Serv. v. McGuinn,,, 8 Va. App. 267, 272, 380 S.E.2d 31, 34 (1989)."The commission . . .determines which of these or other factors are more or less significant with regard to the particular case." Id. at 272-73, 380 S.E.2d at 34-35.

In order to establish an entitlement to benefits, a partially disabled employee must prove that he or she has made a reasonable effort to procure suitable work but has been unable to do so. Great Atlantic & Pacific Tea Co. v. Bateman, 4 Va. App. 459, 359 S.E.2d 98 (1987).

In order to receive continued benefits under a change-in-condition application, a partially disabled employee must prove that he made reasonable efforts to market his residual wage-earning capacity. See, e.g., Virginia Int'l Terminals v. Moore, 22 Va. App. 396, 401, 470 S.E.2d 574, 577 (1996) (citing National Linen Serv. v. McGuinn, 8 Va. App. 267, 269, 380 S.E.2d 31, 34 (1989)), aff'd, 254 Va. 46, 486 S.E.2d 528 (1997). Greif Cos. v. Sipe, 16 Va. App. 709, 716, 434 S.E.2d 314, 318(1993). However, "[w]here, as here, there is no conflict in the evidence, 'the question of the sufficiency of the evidence is one of law.'" CLC Constr. Inc. v. Lopez, 20 Va. App. 258, 267, 456 S.E.2d 155, 159 (1995) (quoting National Linen Serv., 8 Va. App. at 270, 380 S.E.2d at 33). "What constitutes a reasonable marketing effort depends on the facts and circumstances of each case." Sipe, 16 Va. App. at 715, 434 S.E.2d at 318.

One factor to be considered in evaluating the reasonableness of a claimant's marketing efforts is the nature and extent of the job search. See ARA Servs. v. Swift, 22 Va. App. 202, 206, 468 S.E.2d 682, 684 (1996) (citing National Linen Serv. v. McGuinn, 8 Va. App. 267, 272, 380 S.E.2d 31, 34 (1989)). Claimant may not restrict himself to contacting only his employer. See, e.g., Nowlin v. Westvaco Corp., VWC Nos. 170-74-58, 170-74-59 (Feb. 13, 1996) (an employee who is released to light duty work has the obligation to seek work from other employers in order to demonstrate a reasonable effort to market [his] residual work capacity, and cannot limit a job search because of considerations regarding the effect her efforts and potential employment might have on union benefits.); Hall v. C.R. Hudgins Plating, Inc., 70 O.I.C. 237 (1991) (claimant failed to prove reasonable marketing where she had not sought light work elsewhere because she anticipated being recalled by employer). Reynolds v. Gust K. Newberg Constr. Co., 70 O.I.C. 236 (1991) (employee not justified in refusing selective employment because acceptance would jeopardize his union pension benefits); Diehl v. Reynolds Metals Co., 67 O.I.C. 188, 191 (1988) (The Workers' Compensation Act does not operate in a vacuum and collective bargaining agreements may be related to exercise by the parties of rights and duties prescribed under the Act. Nevertheless, the Act does not in any way define or guarantee the right of an employee to remain in a particular employment.); Witt v. Kenrose Mfg. Co., 55 O.I.C. 381 (1973) (employee who abandoned non-union light duty to protect her union status not eligible for benefits).

Claimant was not required to further market her residual capacity because she acted reasonably in accepting the light-duty employment offered by her pre-injury employer. ARA Servs. v. Swift, 22 Va. App. 202, 468 S.E.2d 682 (1996). In ARA Servs., the commission found that the claimant reasonably and adequately marketed her remaining residual capacity because she accepted part-time light-duty employment with her employer. See id. at 205, 468 S.E.2d at 683. On appeal, the employer argued that the claimant was required to look for full-time employment within her restrictions and that "mere employment" was insufficient to sustain her burden in proving that she marketed her residual capacity. Id. at 207, 468 S.E.2d at 684. Rejecting employer's argument, the Court of Appeals held: [C]laimant returned to her pre-injury employment. When she was unable to perform the job because of the lifting involved, employer offered her light-duty employment. Claimant accepted in good faith the light-duty position offered by her pre-injury employer, and no evidence in the record shows that she was told to seek additional employment. Id. Claimant is thus entitled to temporary partial benefits. Grace Ellen Falls v. Virginia Mennonite Retirement, Record No. 1326-98-3 (December 22, 1998).

Claimant failed to properly prove marketing. Although claimant kept records of mileage to doctors, he did not do so for his alleged job contacts. In almost six months there were only seven places of potential employment in the Washington Metropolitan Area that he found at which he could file applications. He apparently did not register with the Virginia Employment Commission and utilize their services in attempting to locate employment. Considering the factors set forth in National Linen Service v. McGuinn, 8 Va. App. 267, 380 S.E.2d 31 (1989), claimant has not demonstrated a reasonable effort to fully market his residual capacity. Frank Edward Sergi v. Washington Metro Area Transit Authority, Record No. 2107-98-4 (March 2, 1999). WP Version.

"In order to continue to receive benefits under the Workers' Compensation Act, a claimant who has been injured in a job-related accident must market [her] remaining capacity to work." Herbert Bros. v. Jenkins, 14 Va. App. 715, 717, 419 S.E.2d 283, 284 (1992). "What constitutes a reasonable marketing effort depends upon the facts and circumstances of each case." Greif Companies (GENESCO) v. Sipe, 16 Va. App. 709, 715, 434 S.E.2d 314, 318 (1993). [I]n deciding whether a partially disabled employee has made reasonable effort to find suitable employment commensurate with [her] abilities, the commission should consider such factors as: (1) the nature and extent of employee's disability; (2) the employee's training, age, experience, and education; (3) the nature and extent of employee's job search; (4) the employee's intent in conducting [her] job search; (5) the availability of jobs in the area suitable for the employee, considering [her] disability; and (6) any other matter affecting employee's capacity to find suitable employment. National Linen Serv. v. McGuinn, 8 Va. App. 267, 272, 380 S.E.2d 31, 34 (1989) (footnotes omitted). "The commission . . . determines which of these or other factors are more or less significant with regard to the particular case." Id. at 272-73, 380 S.E.2d at 34-35. In examining a claimant's "intent in conducting [her] job search," the commission must decide "whether it was evident from the employee's conduct that [s]he was acting in good faith in seeking suitable employment." Id. at 272 n.3, 380 S.E.2d at 34 n.3. "Other factors that the commission should consider include whether the employee voluntarily removed [her]self from the job market, whether the employee unreasonably restricted the geographic area of [her] search, and whether . . . she is capable of being retrained." Id. at 272 n.5, 380 S.E.2d at 34 n.5 (emphasis added) (citation omitted). Similarly, another factor that the commission should consider is whether the employee unreasonably restricted her job search by imposing a time limitation, as in the instant case.  "Upon judicial review of the commission's finding that a claimant has made a reasonable marketing effort, the Court must view the evidence in the light most favorable to the prevailing party. However, where, as here, there is no conflict in the evidence as to the relevant factors, the question of sufficiency is one of law." Sipe, 16 Va. App. at 716, 434 S.E.2d at 318 (citation omitted). Under the circumstances existing in this case, we cannot say as a matter of law that the commission erred in finding that claimant adequately marketed her residual capacity and did not remove herself from the labor market by continuing to attend nursing school while attempting to work. The commission specifically found as follows: [C]laimant cooperated with vocational rehabilitation efforts, obtained employment, attempted to return to her  pre-injury employment, and worked while attending nursing school full-time. [She] is also willing to attempt her pre-injury employment again and is available to work full-time hours. These hours are also identical to those required by her pre-injury employment since 1988. Under these circumstances, we find that the employee has not removed herself from the labor market and is entitled to compensation. In making these findings, the commission implicitly determined that claimant reasonably marketed her remaining work capacity. The commission must weigh the McGuinn factors in determining whether an employee has adequately marketed his or her remaining capacity to work, and this determination depends upon the facts in each case. One factor may provide greater support for the commission's decision than another based on the overall circumstances in each case. In the instant case, the evidence established that: (1) after her accident, claimant accepted light-duty employment with employer as a charter and worked at the hospital until the charter position was eliminated in December 1993; (2) claimant cooperated fully with the vocational rehabilitation counselor provided by employer by meeting with the counselor three times, submitting several employment applications, and complying with all of the counselor's requests; (3) claimant registered with the VEC and obtained part-time employment at NTS; (4) claimant also worked as a baby-sitter and as a companion, often working two jobs while attending school full time; (5) in August 1994, claimant applied for the courier position at the hospital; (6) employer never offered the courier position to claimant but tried to find someone to split the hours with claimant; (7) before her accident, claimant enrolled as a nursing student and employer engaged in "creative scheduling" to tailor claimant's work hours to her school hours; (8) since October 1988, claimant had worked the second shift from 3:00 p.m. to 11:30 p.m. and, after the accident, claimant was available for second-shift work at all times; and (9) claimant is willing to attempt her pre-injury employment. Although similar time restrictions on a job search might under other circumstances be unreasonable, credible evidence supports the commission's finding that claimant's limitation of her search to second-shift positions was reasonable in light of her extensive marketing efforts and the history between the parties. Employer essentially lulled claimant into believing that she was not required to find additional full-time employment. Employer coordinated her school hours and work hours before and after her accident by providing claimant with second-shift employment. When claimant applied for the courier position in August 1994, employer did not offer the position to claimant, but instead searched for someone to share the hours with her so that her work would not conflict with her education. Thus, both her employment history with the hospital as a second-shift employee and employer's affirmative endorsement of claimant's work and school schedule before and after her accident support the commission's finding that claimant reasonably marketed her remaining work capacity and did not remove herself from the labor market by attending school full time. Lynchburg General Hospital v. Antonia Spinazzolo, Record No. 0343-95-3  (March 26, 1996).

A disabled employee is required "to make a `reasonable effort' to market his remaining work capacity in order to receive continued workers' compensation benefits."  National Linen Serv. v. McGuinn, 8 Va. App. 267, 269, 380 S.E.2d 31, 33 (1989) (citations omitted).  "[W]hat is reasonable in a given case will depend upon all the facts and circumstances," id. at 270-71, 380 S.E.2d at 33, viewed most favorably to the prevailing party, including:(1) the nature and extent of employee's disability; (2) the employee's training, age, experience, and education; (3) the nature and extent of employee's job search; (4) the employee's intent in conducting [her] job search; (5) the availability of jobs in the area suitable for the employee, considering [her] disability; and (6) any other matter affecting employee's capacity to find suitable employment. Id. at 272, 380 S.E.2d at 34 (citations and footnotes omitted). Her efforts embraced routine searches of local classified ads and contacts with thirty-four potential employers. Such evidence supports the commission's conclusion that claimant "sufficiently marketed her residual capacity." Basic Construction Company v. Hamilton, Record No. 2844-98-1 (August 17, 1999). WP Version.   

In order to establish entitlement to benefits, a partially disabled employee must prove that he has made a reasonable effort to procure suitable work but has been unable to do so. See Great Atl. & Pac. Tea Co. v. Bateman, 4 Va. App. 459, 464, 359 S.E.2d 98, 101 (1987). "What constitutes a reasonable marketing effort depends upon the facts and circumstances of each case." The Greif Companies v. Sipe, 16 Va. App. 709, 715, 434 S.E.2d 314, 318 (1993). The factors the commission should consider in deciding whether a claimant has made reasonable good faith efforts to market his or her remaining capacity are: (1) the nature and extent of employee's disability; (2) the employee's training, age, experience, and education; (3) the nature and extent of employee's job search; (4) the employee's intent in conducting his job search; (5) the availability of jobs in the area suitable for the employee, considering his disability; and (6) any other matter affecting employee's capacity to find suitable employment. National Linen Serv. v. McGuinn, 8 Va. App. 267, 272, 380 S.E.2d 31, 34 (1989) (footnotes omitted). The commission did not err in finding claimant properly marketed her residual capacity. Claimant began searching for alternative employment on June 27, 1998, through the newspaper, temporary agencies, and the VEC. The claimant's job search list reflects over 60 employers contacted and includes some repeated attempts and filings of applications. Considering her age, the extent and nature of her injury, her experience, and her eventual success in getting a new job, yjr claimant adequately marketed. Contrary to employer's argument, the duty to market does not require an injured claimant to seek employment from her previous employer. CVS Distribution Center/CVS Corp. v. Deloris Battle, Record No. 1993-99-2 (December 21, 1999). WP Version.

A claimant who has been voluntarily retired, not marketing his residual capacity and essentially unemployed for the preceding fifty-two weeks may not be awarded compensation for lost wages while recovering from a work-related disease. The purpose of the Workers' Compensation Act is to compensate employees when they lose an opportunity to engage in work after suffering work-related injuries. Potomac Edison Co. v. Cash, 18 Va. App. 629, 631, 446 S.E.2d 155, 156 (1994). Based on this purpose, the Act compensates injured employees for loss of earning capacity. Bosworth v. 7-Up Distrib. Co., 4 Va. App. 161, 163, 355 S.E.2d 339, 340 (1987).Compensation is ultimately dependent upon and determined on the loss of wages. Twenty-First Century Concrete, Inc. v. Giacchina, 20 Va. App. 326, 331, 457 S.E.2d 379, 381 (1995) (allowing compensation for actual lost wages for a claimant who had authority to draw wages but did not because he did not work); Nicely v. Virginia Elec. & Power Co., 195 Va. 819, 823, 80 S.E.2d 529, 531 (1954). Claimant suffered no loss of wages nor any economic loss. An award of compensation in these circumstances would result in windfall to claimant and place him in a better economic position than he would have enjoyed absent an injury. This outcome ignores the purpose of the Act, moving beyond compensation for loss of work ability and becoming a reward for intangible damages. "A proceeding under the Act is not one for damages for a wrong done, but to obtain compensation for a loss sustained by reason of injury and disability." Dillard v. Industrial Comm'n, 347 F. Supp. 71, 73 (E.D. Va. 1972), vacated on other grounds, 416 U.S. 783 (1974). Claimant's status does not defeat his claim; his lack of income does. Had claimant, as a retired firefighter, been employed at the time of his incapacity, he would have been entitled to compensation. Claimant may have been entitled to compensation if he had even been actively seeking employment on the basis of lost earning capacity. Neither of these situations comes before the Court. The record before the Court demonstrates that claimant had no income for the preceding fifty-two weeks and that he was not attempting to earn income at the time of his incapacity. Arlington County Fire Department v. David W. Stebbins, Record No. 1199-95-4 (January 30, 1996).

Claimant proved that he made a good faith effort to market his residual work capacity. The claimant registered with the VEC in July and November 1997 and reviewed the classified advertisements for job leads. He submitted a list of over 34 employers whom he personally contacted in his search for work, and he successfully found work after three months. The claimant resumed his search when an employer could no longer employ him, and he has maintained a job since January 5, 1998. He graduated from high school and has experience in performing manual labor. The evidence does not show that the claimant's search was unreasonable or that he self-limited his job search. His doctor limited him to light-duty work, and it is reasonable that he would seek employment which did not involve heavy manual labor or lifting and bending, such as carpentry. The claimant still suffers back pain, takes medications, and does exercises. The testimony of claimant and an employer and the documentary evidence submitted by claimant detailing his job contacts constitute credible evidence to support the commission's holding that claimant proved he adequately marketed his residual capacity applying the guidelines enumerated in National Linen Service v. McGuinn, 8 Va. App. 267, 380 S.E.2d 31 (1989). Billy Norton/Norton's Marina, Inc., v. Gill, Record No. 0579-99-2 (July 20, 1999). WP Version.

On May 30, 1995, in which Dr. [Charles H.] Bonner opined that [claimant] was not suitable for any work. There are no later work disability slips in the record. Dr. Bonner wrote on January 20, 1998, that the claimant's restrictions were sitting three hours, walking 200 feet, standing one-half hour intermittently, and the "pt states taking bus exceeds his functional capacities." The restrictions were written on a work disability form and indicated partial, not complete incapacity. In light of Dr. Bonner's uncontradicted January 20, 1998 work disability form, which established that claimant was partially but not totally disabled, and the lack of any evidence to indicate that claimant made any effort to market his residual work capacity, the Court of Appeals could not find as a matter of law that claimant's evidence sustained his burden of proof. Harvey Scott v. Peninsula Airport Commission, Record No.1224-99-2 (September 14, 1999). WP Version.

A claimant has the burden of proving entitlement to benefits and that he made a reasonable effort to procure suitable work and to market his remaining work capacity. See Great Atl. & Pac. Tea Co. v. Bateman, 4 Va. App. 459, 464, 359 S.E.2d 98, 100 (1987); National Linen Serv. v. McGuinn, 8 Va. App. 267, 270, 380 S.E.2d 31, 32 (1989). Claimant's physical work restrictions are not severe, and the claimant has a wide range of marketable work skills. There were many types of jobs which would be within his work restrictions. Aside from his attempt to start his own business, the claimant made almost no effort to otherwise market his residual work capacity, and he failed to pursue numerous job opportunities available to him. Claimant's earnings from self-employment were below minimum wage, and were less than half of his pre-injury average weekly wage. The Commission did not err in finding that the claimant's earnings from his self-employment did not reflect his actual wage earning capacity, and considering factors such as his age, education, skills, work history, and minimal restrictions, that it was unreasonable that the claimant did not seek suitable employment from other employers. Lanny Lee Midkiff, Jr. v. Hampton Rds. Sanitation, Record No. 1554-99-1 (November 2, 1999). WP Version.

The commission did not err in denying compensation benefits on the ground that claimant failed to adequately market his residual work capacity between August 28, 1998 and November 1,1998, the date his physician released him to return to work without restrictions. During this approximately two-month period of time, claimant identified only five specific contacts. The claimant's other evidence of marketing consisted of several unsubstantiated and somewhat conflicting statements of his attempts to find suitable employment. Claimant’s testimony concerning a number of other contacts were "guesstimates" and the claimant did not support this testimony by identifying any of these alleged contacts. Considering the nature of his injury, work experience, age, and skills, this is not adequate proof of marketing over a period of approximately two months. Emmett Johnson Jafari v. Crater Youth Care Comm., Record No. 2024-99-2 (December 28, 1999). WP Version.   

The Workers' Compensation Commission (commission) did not err in finding that claimant proved that he adequately marketed his residual work capacity after August 1, 1998. In order to establish entitlement to benefits, a partially disabled employee must prove that he has made a reasonable effort to procure suitable work but has been unable to do so. See Great Atl. & Pac. Tea Co. v. Bateman, 4 Va. App. 459, 464, 359 S.E.2d 98, 101 (1987). "What constitutes a reasonable marketing effort depends upon the facts and circumstances of each case." The Greif Companies v. Sipe, 16 Va. App. 709, 715, 434 S.E.2d 314, 318 (1993). The factors the commission should consider in deciding whether a claimant has made reasonable good faith efforts to market his or her remaining capacity are: (1) the nature and extent of employee's disability; (2) the employee's training, age, experience, and education; (3) the nature and extent of employee's job search; (4) the employee's intent in conducting his job search; (5) the availability of jobs in the area suitable for the employee, considering his disability; and (6) any other matter affecting employee's capacity to find suitable employment. National Linen Serv. v. McGuinn, 8 Va. App. 267, 272, 380 S.E.2d 31, 34 (1989) (footnotes omitted). Credible evidence proved that claimant suffers from a significant disability in his neck and lower back preventing him from performing his pre-injury job as a bus driver. Claimant, age forty-nine, whose sole employment for the past twenty-three to twenty-four years was driving a bus, trained himself and secured full-time employment in the mortgage industry making significant income as of August 1, 1998. Whether a claimant is entitled to temporary partial disability benefits depends upon multiple factors, not simply a comparison between the pre-injury and post-injury wages. Washington Metropolitan Area Transit v. Baker, Record No. 2108-99-4 (February 8, 2000). WP Version.

The Workers' Compensation Commission (commission) did not err in finding that claimant adequately marketed his residual work capacity beginning April 4, 1996. The claimant, age 47, had a serious back condition that continued to affect his job search efforts, severely limiting the opportunities that would otherwise be available to him. The claimant only had a third grade education, and he could not read or write, except to sign his name. His minimal education, illiteracy, and limited work experience as a laborer further severely handicapped his employment opportunities. His wife had to accompany him on job search excursions, because he could not fill out employment applications. His wife was employed, so the claimant's job search efforts were additionally limited to periods when his wife was not working. His job search efforts were sufficient to satisfy the Virginia Employment Commission [VEC], which paid unemployment compensation to [him]. Claimant's testimony, the medical evidence, and the documentary evidence detailing claimant's job contacts constitute credible evidence to support the commission's factual findings. Smithfield Foods v. Charles Johnson, Jr., Record No. 2235-99-2 (February 8, 2000). WP Version.

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